State Farm® Insurance Agent Evan Silvers

"Evan Silvers agency has been great to deal with since taken over from the previous offices. I've had no problems at all. Mostly to the point of insurance, he assisted in any issues I had with my claim on a beloved and rare vehicle. I can recommend his agency and State Farm as a whole with complete confidence, and actual experience though a major loss. Thanks !"

"When I moved to Seattle in 2020 I was quite fortunate to find Evan Silvers and his team. I’ve been very loyal to State Farm over the years, as I’ve always found their customer service to be top-notch, and Evan’s office is no exception. Today I had the pleasure of working with a very friendly, knowledgeable and efficient account representative named Robert Gutierrez. He made the entire process of getting new auto insurance simple and effortless. Thanks, Robert. I won’t hesitate to refer anyone I know to you, Evan and the entire team!"

"I was with a different insurance at the time and decided it was time to go back to my families roots and go with the insurance that I grew up with which was State Farm. Robert explained to me the process for switching over. He provided great detail on all the options for home and auto insurances and answered every question I had. He kept me up to date every step of the way, letting me know when forms were approved, when insurance cards were mailed out and when my online account would display all my coverages. Robert provided an overall great experience. Highly recommended!"

"Evan Silvers provided excellent customer service. I contacted Evan, and within hours I had life insurance. He has earned my deep gratitude for his attention to detail, his thoughtful support, and his excellent service. Everything we completed via email and with a simple phone conversation. Thank you again my friend Evan!"

"Diane is the MVP of this team!! I was having difficulty contacting someone to help me sort out an overpayment due to a very frustrating claim situation and she not only took on my case, she fought for me to get the money I deserve with an amazing amount of care and energy. She dedicated MONTHS working to resolve my issue and got me the money I deserved. She gave me updates throughout the entire process and seriously went above and beyond to make sure she saw this through to completion. I’m so grateful for her hard work and dedication!! Thank you, Diane!"

"I’ve worked with Diane Elie for about two years now…for service of my dad’s auto and homeowners policies. She’s always been thoughtful and kind. I usually have a million questions and she gets me clear answers promptly. My dad recently passed away, and Diane is helping me set a smooth course through a very challenging task - helping me understand all the options of how to proceed. Thank you Diane, you’ve been a lifesaver for me!"

"I can't say enough good things about the excellent customer service that Evan Silvers provides. I had a claim in with State Farm that was going nowhere; I contacted Evan, and within a day, the process got restarted. I relied on Evan throughout the process for support and guidance; he always responded promptly and really made things happen. He completely restored my faith in State Farm as an insurance provider and has earned my deep gratitude for his attention to detail, his thoughtful support, and his excellent service."

"Roberto Gutierrez did an amazing job at comparing my auto and home insurance to my previous insurance company whom ive had for the past 6 years. After going over it in detail I realized I was overpaying for my insurance. I did not think think twice about switching over to State Farm. His knowledge and willingness to explain made my decision that much easier. I will definitely recommend to family and friends."

"Just got off the phone with a very rude CSR - I hadn't received a bill but got both a text message and an email saying I was past due. Where was this communication when the bill was sent? CSR said "I'm not going to argue with you" when I suggested they should send an email when there's a bill to pay (Who's arguing anything? Maybe send a link to a payment portal, seems pretty common-sense!), then implied that there's no way for them to know what their billing department gets up to. I told the CSR I'd shop around and they were proving me right by deflecting from my suggestion, the CSR responded "well, good luck with that". Wow, with a bar that low I don't really need luck. It seems they are unwilling to listen to their customers unless there's a public post about their shortcomings. I'm not sure I can trust them to competenly deal with much of anything at this point."

"The incompetent Evan Silvers agency cares much more about google reviews than his clients needs. If he had listened to mine, he would have stopped having his staff call me to ask me to write reviews here. I am writing this to report that his staff has been unable to do what they say. Instead, they call, like a telemarketer, asking for a review on google. Time and again, I said that I didn't want to. Evan, you finally got your review. After thinking about your company's performance, I will be changing insurance agents immediately."

"Shameless self promotion and shoddy paperwork. Evan Silvers insists that his staff call and email clients regularly to leave a google review. Andrew screwed up a policy of mine and left me without homeowners insurance. Diane is the only reason to do business here. Nevertheless, after consistently hounding me to leave a google review, I have. Next, I will change agents. Avoid Evan Silvers Agency, his self promotion is greedy and unprofessional."