Evan Silvers

"I worked directly with Evan on getting me the best policy for my home, auto, and life insurance. He combed through my current policy and let me know that I was underinsured on my home. Not only did he go above and beyond to make sure I was getting the best coverage, he spoke to me when it was convenient for me, like a person, and not as a salesman. He gave me his honest opinions, gave me all of my options and made it very easy to switch. He’s a man of his word and continues to follow through with what he says he is going to do. Best service I have received in a very long time. Thank you for everything Evan!"

"I needed to get some information about the various policies we have w State Farm. Diane Eli’s was a HUGE help in this process. In addition to her friendliness, professionalism and helpfulness she followed through quickly with the much needed information. She demonstrates one of the reasons we’ve stayed w State Farm for over 20 years. Thanks again Diane!!"

"I live in the Yakima Valley area, and I was hesitant to switch over from a local insurance agency and to work with agent that are not local, however Evan has made it so easy to work with I can't remember a time where he didn't answer my call or return my call within that same day. Evan took is time in explaining difference in policies and didn't make me feel pressured into choose one at that moment. Not only did he help me with home insurance, but also with my rental property, and car insurance saving me money. Evan has earn my business and trust. I will definitely be referring Evan Silvers State Farm Insurance Agent to Family & Friends. Thank you Evan!"

"After faxing a signed cancellation request 3 weeks, I figured out accidentally that my policy was not canceled because I didn’t talk to my State Farm agent directly, explained by the customer service. If a faxed request is not enough, I believe my “former” agent can simply give me a call, instead of pretending that nothing has happened. When I requested cancellation over the phone with the customer service, I was told that I would not be able to get a confirmation until the 1-2 week process/evaluation was completed by their underwriter. Seriously? I need to get other’s permission to cancel a service? By the way, the representative said I need to talk to my “former” agent if I want to know the details, but can’t guarantee that he would call me. Interesting. For the past years, I have never contacted this agency because I’m very careful with driving, so I didn’t know that they are so unprofessional until now. No more State Farm in the future! Wish me good luck with my cancellation!"

"Horrible customer service. Had a billing issue instead of helping resolve it they proceeded to just tell me how I was wrong about being double billed in a month all while the actuall agent is never there to help. I paid my "overdue" payment the following business day and still got charged twice the following month for this "missed" payment."

"Cannot recommend them enough! They've always been extremely helpful, I just switched my insurance to a new vehicle - took less than 10 minutes on the phone. Shout out to Emmanuel for talking me through all my options and helping me figure out the best possible coverage for my situation! You're in good hands with these folks! 10/10"

"Diane Elie was extremely helpful during the refinance of my house. The mortgage company did not pay the final installment of my HO insurance when they promised. Diane monitored the situation daily and enabled me to avoid policy cancellation due to their delay. Her very professional diligence was very appreciated!"

"I was working with a previous agent who took a week vacation while I was in the middle of buying a home (and on my closing week- and did not inform us til the last day!). I called this state farm agency and Diane answered the phone and calmed down a very stressed out customer so professionally, then handed me over to Emmanuel who was able to promptly and quickly respond and get everything out the door in <24 hours, and brought us from being "behind" to "back on time" in the home closing process. I cannot thank Emmanuel for their speedy work enough in helping close out what could have been a really bad week on a high note, and Diane who helped me feel like it would be okay. That is the exact kind of service I'm expecting when I work with State Farm, and the gold bar I expect when working with State Farm, thank you!"

"Emmanuel was incredibly helpful!! I’m looking to move my policy from the other side of the country which was an intimidating task and he always ensured I knew what the breakdown was, got me all the discounts that could potentially be applied, answered the phone and email every time I got in touch, just amazing service overall. Thanks Emmanuel!!"

"I can not explain how smooth and easy Evan made the switch over from our previous Auto insurance and agent. We had been trying for months to find a better deal through our old agent and got no where. With Evan, it was as simple as reaching out. With his help were able to find a great deal where we are paying far lower than our older plan but still have the security that we will be covered in the event of an accident. Thanks again Evan for your help! It is much appreciated."